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  • Call: 0345 303 6760 and ask for the Equalities Team
  • Write to Equalities Team, 16 Summer Lane, Birmingham, B19 3SD
  • Enforcement procedure

    The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the 'accessibility regulations'). If you're not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS). 

    Contacting us by phone or visiting us in person

    We provide a text relay service for people who are D/deaf, hearing impaired or have a speech impediment.

    Our offices and travel shops have audio induction loops.

    You can read more about reasonable adjustments we are able to provide.

    Technical information about this website's accessibility

    West Midlands Combined Authority is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

    Compliance

    This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA  standard, due to the non-compliances and exemptions listed below.

    Non-accessible content

    The content listed below is non-accessible for the following reasons.

    Non-compliance with the accessibility regulations

    Some forms elements are skipped when using just a keyboard, this fails  WCAG 2.1 success criterion 2.1.1 Keyboard. We plan to fix keyboard navigation by January 2023.

    There is no skip to main content link, so people using screen readers cannot skip the navigation. This fails WCAG 2.1 success criterion 2.1.1 Keyboard. We plan to add skippable regions by January 2023.

    Some form fields do not have text labels associated with them, so people using screen reader software cannot access them. This fails WCAG 2.1 success criterion 3.3.2 (Headings and Labels). We plan to add text labels to all form fields by January 2023.

    Some text and buttons do not have sufficient colour contrast, so they may be hard to see for some people. This fails WCAG 2.1 success criterion 1.4.3 Contrast (Minimum). We plan to change the colours by January 2023.

    Some image links are missing link text, so they aren't understandable to people using screen readers. This fails WCAG 2.1 success criterion 2.4.4 Link Purpose (in context). We plan to add text to image links by January 2023.

    Some links don't use text which describes their purpose well. This fails WCAG 2.1 success criterion 2.4.4 Link Purpose (in context). We plan to fix link text by January 2023.

    Disproportionate burden

    We have not identified any services as a Disproportionate Burden to fix.

    Content that's not within the scope of the accessibility regulations

    PDFs and other documents

    Any new PDFs or Word documents we publish will meet accessibility standards.

    Preparation of this accessibility statement

    This statement was prepared on 17 November 2022. It was last reviewed on March 2021.

    This website was last checked in October 2022. The check was carried out by the Digital and Data department at West Midlands Combined Authority and Government Digital Services (GDS).

    We used this approach to decide on a sample of pages to test: